Return and Refund Policy

Last updated: 01 April 2026

Thank you for shopping at kwalitycorporation.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Kwality Corporation
  • Goods refers to the items offered for sale
  • Orders means a request by you to purchase goods from us
  • Website refers to kwalitycorporation.com, accessible from https://kwalitycorporation.com
  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for canceling an Order is 14 days from the date on which you received the goods or when a third party appointed by you (not the carrier) takes possession of the product.

To exercise your cancellation right, you must inform us with a clear statement:

📧 Email: sales@kwalitycorporation.com

We will reimburse you no later than 14 days from the day we receive the returned goods. The refund will be processed using the same payment method used for the order, with no additional fees.

Conditions for Returns

To be eligible for a return:

  • The goods must be purchased within the last 14 days
  • The goods must be in original packaging

Non-returnable items include:

  • Customized or personalized products
  • Goods not suitable for return due to their nature
  • Perishable or expired items
  • Items unsealed after delivery for hygiene reasons
  • Items mixed inseparably with other products after delivery

We reserve the right to refuse returns that do not meet these conditions.

Returning Goods

You are responsible for the cost and risk of returning goods.

📦 Please send returns to:
(Add your business address here)

We are not responsible for goods lost or damaged during return shipping. We recommend using a trackable and insured courier service.

Refunds will only be processed after:

  • Receiving the returned goods, OR
  • Valid proof of return delivery

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

📧 Email: sales@kwalitycorporation.com